Frequently Asked Questions
Answers to the most common questions about our evidence-based candle-making programs.
Do I need prior experience?
No. Our Foundations track starts with safety, basic wax behavior, and simple pours. Advanced and Pro tracks require earlier courses or equivalent experience.
Which wax should I start with?
Start with a single, widely used blend such as 464 soy and document each variable. Once you can hit repeatable results, explore coco or para-soy hybrids.
How do you approach safety?
We emphasize PPE, ventilation, flash points, and controlled heating. All procedures map to a simple lab checklist that follows IFRA and CLP guidelines.
Do your courses include business topics?
Yes. We cover pricing, supplier vetting, documentation practices, and retail readiness without promising sales outcomes.
Is there a community or feedback channel?
We run small sensory panels and office hours tied to specific courses to keep feedback structured and useful.
Do you provide certificates?
We provide completion certificates describing competencies covered. They are not academic degrees or professional licenses.
Can I get a refund?
Refunds are available before accessing the majority of course content. See our Terms for complete policy details.
Do you guarantee results or sales?
No. We teach methods and provide tools, but outcomes depend on your inputs, environment, and practice.
How do I choose the right wick?
We teach a matrix-based approach: start with manufacturer guidance, then test two sizes up or down while recording melt pool and safety indicators.