Privacy Policy

1. Overview

SolidPoint Aromalab (“we”, “us”, “our”) provides candle-making education. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our site solidpoint.bond or interact with our services.

2. Information We Collect

• Contact Data: name, email, phone (when you submit our contact form).
• Usage Data: device type, pages viewed, and interactions (aggregated, non-identifiable where possible).
• Preference Data: theme selection, cookie consent, favorites and cart stored in your browser.

3. How We Use Information

• To respond to inquiries and provide course information.
• To maintain site functionality, including saving preferences like theme and consent.
• To improve site reliability and user experience.

4. Legal Bases

We rely on consent (where required), contract performance (responding to your requests), and legitimate interests (operating and improving our services) as legal bases for processing.

5. Cookies

We use minimal cookies to remember preferences (theme and consent). You may clear cookies in your browser at any time. See the cookie banner for details.

6. Data Retention

We retain contact form submissions for as long as needed to address your inquiry and for routine backup periods unless you request deletion earlier.

7. Sharing

We do not sell personal information. We may share limited data with service providers that help operate this site under confidentiality obligations.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is entirely secure.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing. You may also have portability rights.

10. Children’s Privacy

Our services are intended for individuals 16 and older. We do not knowingly collect personal information from children under 16.

11. International Transfers

Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards when data is transferred.

12. Contact

Questions about this policy? Email [email protected] or call +1 (415) 555-0179.

13. Updates

We may update this Policy. We will revise the “Effective date” and post changes here.